The Financial Aid Assistant position involves performing customer service and administrative job duties in a college Financial Aid Office.

Herzing College is a well-established career college with 40 years of experience in preparing students for rewarding careers in business, technology, allied health, and public safety. We are aiming for growth in the online arena but in a controlled way to ensure high quality. Herzing College has always placed an emphasis on high ethical standards and student satisfaction and service. Herzing College is accredited by the Higher Learning Commission and is an affiliate of the North Central Association.

Reports to the Director of Financial Services and Administration.

• Communicate with students via phone and email to collect requested verification and financial aid documentation.
• Completion of enrollment verification and skip trace documentation.
• Field incoming phone calls regarding student living expense checks.
• File and perform other administrative tasks as assigned for the Financial Aid Office.

Success in this position may lead to opportunities for advancement to Financial Aid Officer status if vacancy occurs.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, grasp, handle or touch objects. The employee is occasionally required to stand, walk, sit, and reach above shoulders.

• Detail-oriented personality: organized, persistent, determined
• Excellent communication skills
• Open to working evening and/or weekend shifts
• Minimum bachelor's degree required