Medical Office Admin Courses

To begin a successful career in Medical Office Administration, new professionals in the field require training in three distinct areas:

• Content of a medical record, patient privacy laws and industry regulations
• Health sciences including anatomy and physiology, disease processes and medical terminology
• Strong communication, organization and technological skills

The Herzing University Medical Office Administration online programs thoroughly address each of these topics, and prepare students even further by including an internship opportunity to gain valuable hands-on experience in the field. In addition, the Program Review and Career Development courses guide students through the different types of position available to Medical Office Administration professionals. It is the combination of Herzing’s quality education, Student Support and Career Services that allow Herzing Online to boast that 96% of our available graduates started careers in the field they studied in 2007 and 2006, and 95% in 2005.

Minimum requirements for graduation:

• Diploma in Medical Office Administration: 39 Credits
• Associate of Science in Medical Office Administration: 65 Credits
• Bachelor of Science in Health Care Management: 129 Credits

Courses Required for all Medical Office Administration Programs

Medical Sciences

MO 113 Medical Business Operations

This course introduces the student to the administrative portion of the health care environment as well as important legal and ethical guidelines. Students will become familiar with health information systems including interpersonal communication and customer service techniques, and appointment scheduling.
3.0 credit hours.
Prerequisite: None.

MO 129 Medical Office Procedures

This course provides an overview of administrative tasks performed in a medical office. Students will learn about office financial management including accounting concepts, about the types of medical record keeping, accepting and entering payments, and human resource management.
3.0 credit hours.
Prerequisite: None.

MO 144 Medical Terminology

This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems.
1 credit hour.
Prerequisite: None.

MO 146 Pathophysiology and Pharmacology

This course provides instruction in the study of human diseases with focus on the symptoms, signs, causes, and diagnosis of disease. Additionally, students will learn about pharmacology, drug categories, and pharmacological treatment related to human diseases.
2.0 credit hours.
Prerequisite: None.

MO 161 Medical Billing and Insurance Procedures

This course is designed to provide students with an understanding of the basic types of medical insurance programs available in today’s health care system. It also acquaints students with billing formats using the universal claim form and provides the skills necessary to master the basic aspects of medical insurance billing. Current reimbursement methodologies (i.e., RBRVS, APC’s) and compliance will also be covered.
3.0 credit hours.
Prerequisite: None.

MO 294 Internship

During the Internship phase of training, the student will experience various aspects of working in the medical office. The Internship will provide the student with the opportunity to experience and participate in the duties of a Medical Office Administrator in a working environment. Areas such as scheduling, billing, insurance coding, medical records, transcription, and customer service will be experienced. Instruction will be provided by experienced medical office personnel. Internship consists of 180 hours of practical experience in the medical office.
4.0 credit hours.
Prerequisite: All didactic course work with a GPA of 2.0.

PD 150 Client Services

This course provides a critical examination of issues embedded in the practice of providing client service. Topics include research about best practice in customer service and communication techniques; psychologically based methods for dealing with the management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice.
1.0 credit hour.
Prerequisite: None.

EN 104 English Composition I

This course introduces the principles and practices of developing effective communications by using reflective critical thinking in the writing and reading processes. Topics include understanding the writing process; applying essay development patterns; using research techniques; and writing essays, summaries, reports, and research papers.
3.0 credit hours.
Prerequisite: None.

Additional Course Required for the Associate Degree

General Education Requirements

Students enrolled in Associate degrees must complete a minimum of 21 semester credit hours in general education distributed among the following disciplines. Refer to the General Education section of the course catalog for Herzing University courses that would satisfy these requirements.

• 3 Semester Credit Hours in English Composition
• 1 Semester Credit Hour in Information Literacy and Research Writing
• 3 Semester Credit Hours in Speech
• 4 Semester Credit Hours in Computer Applications
• 4 Semester Credit Hours in Mathematics (College Algebra or Above)
• 3 Semester Credit Hours in Social or Behavioral Science
• 3 Semester Credit Hours in Science or Humanities with a Critical Thinking Focus

Electives

A minimum of 7 semester credit hours of open electives is required.